“On a recent Sunday our peaceful relaxing day was broken by a loud thud followed by the cracking of glass, yes the kids had smashed a glass door while playing some game involving the throwing of objects. I am happy to report that no children, adults or pets were harmed.
With no one harmed we set about finding someone who could replace the window and stumbled across Aussie Emergency Glass.
The staff on the phone were extremely helpful and professional, providing guidance as to the insurance implications and detailing what information our insurer would require should we make a claim. The attending glazier was very professional and thoughtful event determining where the broken glass would go when he finally removed it. Amazingly the broken safety glass held together for a surprisingly long time despite strong winds.
Indeed the glazier did exceptionally well to remove the broken pane and put the new one in while under the watchful eyes of four very interested children and two intrigued cats. He also went to exceptional levels to ensure that all the glass was cleaned up, particularly inside the house. Overall the process was very efficient with the glass removed, replaces and clean up taking around 40 minutes. The end result is a brand new glass door.
When it came to payment Aussie Emergency Glass indicated that it was all covered by insurance and no payment was necessary, another benefit if you’re caught out late at night or on the weekend.”
Review Blog Post