Glass FAQ for Our Nationwide Service

YES, absolutely! Whether it’s urgent or not, we’re here for you. Aussie Emergency Glass welcomes customers from all over Australia, any time, any day, for all your glass replacement needs. No job is too big or small, give us a call on 0418 881 551

Since every window is different and there’s no ‘Standard Size’ window, the cost varies based on factors like size, type of glass, and labor involved. Call us on 0418 881 551 for a free estimate over the phone.

In accordance with the Australian Standards AS-1288, any glass below a specified height, exceeding certain dimensions, or situated in particular locations must be glazed with safety glass. This requirement is implemented to uphold safety standards, minimizing the risk of injury to occupants and bystanders. For further details regarding Safety Glass compliance and its benefits, feel free to contact us today on 0418 881 551.

Our dedicated glaziers prioritize completing your job efficiently and safely. Usually it takes less than an hour. However, the time required for window repairs can vary due to several factors, including the window’s size, height from the ground, shape, type, and other variables. Rest assured, we strive to complete your window promptly and effectively. For personalized assistance and a quote tailored to your specific requirements, please don’t hesitate to contact us on 0418 881 551.

Float Glass: Float glass, when broken, can pose significant danger as it shatters into large, sharp pieces.

Safety Glass 1: Laminated glass consists of two sheets of glass with a plastic laminate layer bonded between them, ensuring that if it breaks, it just cracks and remains intact rather than shattering.

Safety Glass 2: Toughened glass undergoes a heat treatment process, making it more resistant to breakage than regular glass. In the event of breakage, toughened glass fractures into small, granular pieces, minimizing the risk of injury.

Laminated glass consists of two sheets of glass with a plastic laminate layer bonded between them, ensuring that if it breaks, it just cracks and remains intact rather than shattering.

Toughened glass undergoes a heat treatment process, making it more resistant to breakage than regular glass. In the event of breakage, toughened glass fractures into small, granular pieces, minimizing the risk of injury.

No, we advise against removing the old glass yourself as it can be extremely sharp and hazardous. Our experienced glaziers come fully equipped with personal protective equipment (PPE), including gloves and safety goggles, in addition to brooms and vacuums in their trucks, to safely clean up and dispose of the broken glass for you. Your safety is our priority, so you can rely on us to handle the entire process efficiently and securely.

Yes, we accept all major credit cards including American Express, MasterCard, and Visa. Please note that there is a 1.5% surcharge for credit card payments.

Attempting to cut a hole in regular float glass would result in it breaking due to its lack of strength. To ensure compliance with current Australian Standards and prioritize the safety of both you and your pets, we exclusively use toughened glass. Toughened glass is custom-cut to your specifications, with the hole precisely cut and then heat-treated to reinforce the glass, making it suitable for the installation of a pet door.

Unfortunately, once glass is scratched or chipped, it cannot be simply repaired. The entire panel would need to be replaced with a new one. If you’re interested in getting a free quote for glass replacement, please don’t hesitate to contact our friendly staff on 0418 881 551

Yes, we can help you with all types of film and signage. Unlike other glass companies who outsource their sign writing Aussie Emergency Glass  are able to produce all of our own signage in house which results in a quicker turn around and a more competitive price.